Day 6: Phones Phones Phones

(Hours: 7:30am-5:00pm)

My day at Colby-Sawyer College started at 7:30, when I opened up the Library and Tech. Department. After it was opened and everything was turned on, I tested another student instructional document. Once I made sure it was right and concise, I headed to David’s office. I started my day off with a bit of grunt work, cleaning phones that were taken out of a dorm. There were about five boxes full, and I worked on them periodically throughout the day.

I took a break from the phones to help David move a TV and computer cart from our building to the lower floor of the nursing school. We needed to move it down stairs than out and around the building, then down another flight of stairs. We connected the computer, printer, and DVD player back up and also fixed the alarm system that wasn’t put on correctly before. After that I returned to David’s office to do some more phones…

After trucking through a few boxes I went up stairs to update a computer's Microsoft Office. The school still isn’t quite sure if it is going to Office 2010, but David is pretty sure they are going to, as it is more of an incremental upgrade from 2007. Office 2010 was installed on the machine through a server names CSCTower2 and the setup took some time, so I went back down stairs to finish up the box of phones I was cleaning.

I stopped cleaning a few more times throughout the day to help David with some other tasks. The first was to install Office 2010 on another machine in the science building. The installer was just left running and we told the computer’s owner how to finish running the setup so I didn’t have to come back. After some more cleaning, a new Safety Officer needed some basic training, so I went with David to oversee the process of introducing a new staff member into the school's many applications. David had him set up his email, change his password, login to the schools webpage, and a few other things. The process was rather tedious and it didn’t help that Colby is changing their main school program from Blackboard to something called Moodle.

After the officer was all set up, we returned to David’s office. I did some more cleaning and stopped again to go pick up some packages at the mail office for Kevin, the Network Administrator. Once that was done I did a little more cleaning then went on to figure out some problems with the Windows 7 image computer. David found out how to stop a prompt that comes up for a regular user in Microsoft Word 2010 so we needed to uninstall that and reinstall a custom version with the fix already addressed.

The last thing I worked on today was trying to figure out how to keep a login picture on the Windows 7 login screen. Because the Windows 7 is using a web gateway, there is no account image and there is just an ugly blank frame. I might have found a solution, but we are not sure if it worked. The fix was to supposedly edit a .dll file in the System32 folder, and so we did. We got a .dll hacker and replaced the blank frame bitmap image with one with the Colby Sawyer logo. Once we did this we restarted, got the windows logo, but then all we got was a blank screen. I’m not sure what happened, but we need to work on it tomorrow, luckily we backed up the .dll file so we should be able to correct it if that’s the problem.

Post time: 7:10pm est.